Stakeholder Engagement
Establishing long-term trusting relationships with our stakeholders
Based on the "At your side." spirit, Brother aims to create social value through business activities.
The foundation of this is the building of long-lasting, trustful relationships with our stakeholders that put the customers first. This is contained in the Brother Group Global Charter. All employees of the Brother Group act with this sense of value to continue to evolve Brother's CSR management.
Efforts to build long-term trusting relationships with respective stakeholders
Stakeholders | Brother Group Global Charter | Efforts |
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Customers |
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Employees |
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Business partners |
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Shareholders |
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Local communities |
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Environment |
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Governance |
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Customers
The Brother Group places the customer first, everywhere, every time, demonstrating its motto; "At your side." By quickly and consistently providing superior value, the Brother Group builds strong, long-lasting relationships with customers, gaining their loyalty.
Please see below for details of specific initiatives
Employees
The Brother Group respects diversity, and provides a working environment that enables employees to utilize their talents and abilities to the fullest. The Brother Group gives them great opportunity through challenging work assignments, and provides them with fair, attractive financial rewards. In return, employees are expected to be positive members of society, share the Company's values continually learn and improve, maximize their capabilities, strive to achieve their goals, and ultimately, contribute to our success.
Please see below for details of specific initiatives
Business Partners
The Brother Group effectively delivers superior value to customers, acts fairly with business partners, and builds strong, respectful working relationships for mutual growth.
Please see below for details of specific initiatives
Responsible Supply ChainShareholders and Investors
The Brother Group effectively utilizes capital from shareholders and investors to drive sustainable growth in corporate value. Through regular, open communication, the Brother Group develops long-term, trustful relationships with its shareholders.
Communication with shareholders and investors
Brother Industries, Ltd. (BIL) aims to build long-term trust relationships with shareholders and investors and continuously improve corporate value. We are actively engaged in fair and transparent information disclosure and constructive dialogue with capital markets.
We actively inform our shareholders of the Brother Group's business performance and the latest topics through shareholder newsletters, meeting notices, and websites.
For institutional investors and securities analysts, BIL explains the group's financial results through quarterly briefings. In addition, the company actively makes investor visits and takes part in interviews.
In FY2020, in addition to quarterly detailed disclosure of business performance, business impact and response related to the spread of COVID-19, the executives in charge of the main businesses also participated in the online financial results briefing, they responded sincerely to questions from analysts and institutional investors. In addition, we were able to establish constructive communication with a large number of analysts and institutional investors by holding small meetings with the executives in charge of our main businesses on a quarterly basis. Furthermore, in response to requests from shareholders and investors, we have disclosed information on orders received for industrial equipment from the full-year financial results for FY2020, and in order to enhance information dissemination in English, we have translated and disclosed the entire Annual Securities Report.
As well as those efforts, On Wednesday, June 23, 2021, BIL held the 129th ordinary general meeting of shareholders at the hall of the Mizuho Factory, located in Nagoya City, with the attendance of 51 shareholders, and reported the Brother Group's business results for FY2020, and the issues to be addressed during FY2021. As with the previous time, various measures were taken due to the meeting being held in the midst of the COVID-19 pandemic. Among others, the number of attendees was reduced, shareholders were requested to avoid attending in person and recommended to exercise their voting rights in advance, some executives participated in the meeting online, PCR tests were conducted on the board members and secretariat staff who appeared on stage in advance, the temperatures of attending shareholders were measured at the entrance, and the like. All items on the agenda were approved and passed as drafted by a majority of the shareholders.
The 129th ordinary general meeting of shareholders
Brother Industries will continue to utilize the capital provided by its shareholders to continuously increase its corporate value, create opportunities to communicate with more shareholders and investors, and proactively disclose information.
Disclosure policy
The Brother Group has published the Brother Group Global Charter as its foundation for all Brother Group activities in the global marketplace. It proactively discloses information in a fair and highly transparent manner to build a long lasting relationship of trust with all of its stakeholders, including customers, employees, business partners, shareholders, and local communities, and to stay environmentally responsible. The Company also strives to enhance its corporate value continuously through various communications with its stakeholders.
Brother Group Disclosure PolicyData related to shareholders and investors
FY2018 | FY2019 | FY2020 | |
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Financial results briefing | Held four times a year | Held four times a year | Held four times a year |
Shareholder newsletter | Issued twice a year (The full-year newsletter is integrated with the convocation notice of a general shareholders' meeting, and the second-quarter newsletter is published only in Japanese.) | Issued twice a year (The full-year newsletter is integrated with the convocation notice of a general shareholders' meeting, and the second-quarter newsletter is published only in Japanese.) | Issued twice a year (The full-year newsletter is integrated with the convocation notice of a general shareholders' meeting, and the second-quarter newsletter is published only in Japanese.) |
FTSE4Good Index Series | Included since June 2020 | ||
FTSE Blossom Japan Index | Included since June 2020 | ||
FTSE Blossom Japan Sector Relative Index | Included since March 2022 | ||
MSCI Japan Empowering Women (WIN) Select Index | Included since November 2019 | ||
SOMPO Sustainability Index | Selected since 2012 | ||
Health & Productivity Stock Selection Program | Recognized in 2017, 2019, 2020 and 2021 | ||
Certified Health & Productivity Management Outstanding Organization | Certified since 2017 |
- For Brother's financial results, please see "Financial Information" in "Investor Relations."
Local Community
The Brother Group must always be a good corporate citizen, sharing our social, economic and cultural resources in all the communities where the Brother Group operates.
Please see below for details of specific initiatives