Stakeholder Engagement
Establishing long-term trusting relationships with our stakeholders
Based on the "At your side." spirit, Brother aims to create social value through business activities.
The foundation of this is the building of long-lasting, trustful relationships with our stakeholders that put the customers first. This is contained in the Brother Group Global Charter. All employees of the Brother Group act with this sense of value to continue to evolve Brother's management with an emphasis on sustainability.
Efforts to build long-term trusting relationships with respective stakeholders
Stakeholders | Brother Group Global Charter | Efforts |
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Customers |
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Employees |
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Business partners |
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Shareholders |
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Local communities |
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Environment |
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Customers
The Brother Group places the customer first, everywhere, every time, demonstrating its motto; "At your side." By quickly and consistently providing superior value, the Brother Group builds strong, long-lasting relationships with customers, gaining their loyalty.
Please see below for details of specific initiatives
Employees
The Brother Group respects diversity, and provides a working environment that enables employees to utilize their talents and abilities to the fullest. The Brother Group gives them great opportunity through challenging work assignments, and provides them with fair, attractive financial rewards. In return, employees are expected to be positive members of society, share the Company's values continually learn and improve, maximize their capabilities, strive to achieve their goals, and ultimately, contribute to our success.
Please see below for details of specific initiatives
Business Partners
The Brother Group effectively delivers superior value to customers, acts fairly with business partners, and builds strong, respectful working relationships for mutual growth.
Please see below for details of specific initiatives
Responsible Supply ChainShareholders and Investors
The Brother Group effectively utilizes capital from shareholders and investors to drive sustainable growth in corporate value. Through regular, open communication, the Brother Group develops long-term, trustful relationships with its shareholders.
Communication with shareholders and investors
The Brother Group aims to build long-term trust relationships with shareholders and investors and continuously improve corporate value. We are actively engaged in fair and transparent information disclosure and constructive dialogue with capital markets.
We provide information on the Brother Group's business performance, sustainability initiatives, and the latest topics for our shareholders through mid-term reports (only in Japanese), convocation notices, and our website, and for institutional investors and securities analysts through quarterly financial results briefings, responses to interviews, small meetings, and other means.
Specifically, we inform shareholders and investors about our management strategy and future direction, etc., by explaining the Brother Group Vision "At your side 2030" formulated in FY2021 and the medium-term business strategy "CS B2024" which was announced in FY2022 to realize the vision, in detail.
We also utilize the Integrated Report, which was released for the first time in 2021, to promote constructive communication with our shareholders and investors from a medium- to long-term perspective, and we provide feedback to management on the opinions we receive through the dialogue and utilize them in management. Furthermore, in response to requests from our shareholders and investors, we have been disclosing English translations of all pages of our Annual Securities Report since FY2020, in an effort to enhance the distribution of information in English.
As for the general meeting of shareholders, BIL held the 130th meeting at the hall of the Mizuho Factory, located in Nagoya City, on Monday, June 20, 2022, with the attendance of 80 shareholders. This year's general meeting of shareholders was the first to be broadcast live (virtual general meeting), enabling shareholders who are unable to attend the meeting in person to view it online. In addition, we explained the Brother Group's business situation in FY2021, the medium-term business strategy "CS B2024", and revisions to the compensation structure for officers, among other matters. All items on the agenda were approved and passed as drafted by a majority of the shareholders during the deliberation.
The 130th ordinary general meeting of shareholders
Disclosure policy
The Brother Group has published the Brother Group Global Charter as its foundation for all Brother Group activities in the global marketplace. It proactively discloses information in a fair and highly transparent manner to build a long-lasting relationship of trust with all of its stakeholders, including customers, employees, business partners, shareholders, and local communities, and to stay environmentally responsible. The Company also strives to enhance its corporate value continuously through various communications with its stakeholders.
Disclosure PolicyData related to shareholders and investors
FY2019 | FY2020 | FY2021 | |
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Financial results briefing | Held four times a year | Held four times a year | Held four times a year |
Mid-term report (only in Japanese) |
Issued twice a year (The full-year newsletter is integrated with the convocation notice of a general shareholders' meeting, and the second-quarter newsletter is published only in Japanese.) |
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FTSE4Good Index Series | Included since June 2020 | ||
FTSE Blossom Japan Index | Included since June 2020 | ||
FTSE Blossom Japan Sector Relative Index | Included since March 2022 | ||
MSCI Japan Empowering Women (WIN) Select Index | Included since November 2019 | ||
SOMPO Sustainability Index | Selected since 2012 | ||
Health & Productivity Stock Selection Program | Recognized in 2017, 2019, 2020 and 2021 | ||
Certified Health & Productivity Management Outstanding Organization | Certified since 2017 |
- For Brother's financial results, please see "Financial Information" in "Investor Relations."
Local Community
The Brother Group must always be a good corporate citizen, sharing our social, economic and cultural resources in all the communities where the Brother Group operates.
Please see below for details of specific initiatives