Management with an Emphasis on Sustainability

The Brother Group Principles of Social Responsibility

The Brother Group Global Charter

"The Brother Group Global Charter," originally published in 1999, provides the foundation for all Brother Group activities in the global marketplace. All Group companies - and all our employees - must base their decisions and actions on the Charter's "Basic Policies" and "Codes of Practice."

For details, please see the site for "Corporate Information - The Brother Group Global Charter."

Introducing the Brother Group Principles of Social Responsibility

The Brother Group Global Charter (Global Charter) was established in 1999 and lays the foundation for the Brother Group's global activities. All Brother companies and employees must base their decisions and actions on the guidelines set out in Global Charter. In order to meet the requirements of Global Charter, particularly with regard to responsibilities towards stakeholders including customers, the Brother Group has implemented an active management program with an emphasis on sustainability.

As the role of corporations has become more significant in achieving a sustainable society, the demands and expectations of stakeholders towards the Brother Group have increased.

In response, The Brother Group has adopted "Principles of Social Responsibility" (the "Principles") to publically express how we fulfill our social and ethical duties.

Rigorous implementation of the Principles will ensure that the Brother Group meets its social responsibilities in the countries and regions where we operate and will enhance management with an emphasis on sustainability.
We aim to make the Brother Group an even more globally recognized and unified corporate brand which is truly trusted by our customers and stakeholders. Moreover, we hope that the Brother Group will enjoy a long and successful future in a sustainable and ethical society.

Brother Industries, Ltd.
Originally published on January 27, 2012
Revised on October 1, 2023
Revised on October 1, 2025

The Brother Group Principles of Social Responsibility

0. Definitions

The "Brother Group" or the "Group" refers collectively to Brother Industries, Ltd. and its consolidated subsidiaries.
"Each Brother Group company" refers to each company included in the Brother Group.
"Executives and employees" and "associates" refer to directors, corporate auditors, and others in employment relationships with the Brother Group companies (including various kinds of part-timers).

1. Creating excellent value and quickly delivering it

The Brother Group's mission is to place our customers first everywhere, every time, as embodied by the spirit of "At your side." and to provide them with superior value by quickly creating and delivering high-quality products and services. The Group also builds strong, long-lasting relationships with customers, gaining their loyalty. The executives and employees will consistently observe the changing world's needs, make fast decisions and take quick action, with readiness to take on new challenges and a strong sense of responsibility.

2. Coexisting with local communities in harmony

The Brother Group will respect the culture, rules and spirit of laws in all countries and regions where it operates. The Group must always be a good corporate citizen, sharing our social, economic and cultural resources in all the communities where the Group operates.

3. Respecting human rights

In conformity to the Guiding Principles on Business and Human Rights endorsed by the United Nations Human Rights Council, the Brother Group will respect the human rights of all stakeholders and will be committed actively to ensuring that human rights are fully respected. Furthermore, to ensure that its commitment permeates its entire value chain, the Group will request all parties involved in its value chain, including its business partners, to engage directly or indirectly in initiatives to foster understanding of the Guiding Principles and respect human rights.

Human rights due diligence and remedial measures
The Brother Group will appropriately assess and mitigate any adverse impacts of its business activities on human rights by having parties involved in its value chain undergo human rights due diligence and by setting up a contact point for those whose human rights are under such adverse impacts so that they can appeal for remedial measures.
Respect for diversity
The Brother Group positions respect for diversity as a driving force behind its growth and innovation. The Group will always act toward individuals with trust and respect, foster a culture of mutual respect for and inclusion of diverse values, and maximize the individuality and capabilities of every single employee. Also, the Group will never tolerate any forms of discrimination or harassment and will work to prevent and eliminate discrimination and harassment so that all associates can demonstrate their talents with peace of mind.
Fair working conditions and workplace health and safety
The Brother Group has adopted the basic policy of putting safety first in all settings. The Group will comply with all safety and accident prevention laws and regulations and devote sustained efforts to creating safe and secure working environments where all associates can work healthily and create excellent value.

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4. Helping protect the earth

The Brother Group helps society achieve sustainable development by positively and continuously considering the environmental impact in all aspects of our business operations.

CO₂ emissions reduction
The Brother Group will achieve carbon neutrality of all its business operations and minimize CO₂ emissions from its entire value chain, thereby contributing to creation of a carbon-free society.
Resource circulation
The Brother Group will promote activities to ensure sustainable use of precious resources and minimize the environmental impact of waste, aiming to maximize resource circulation.
Conservation of biodiversity
The Brother Group will promote activities to minimize the environmental impact of its business operations on ecosystems and to restore and conserve the ecosystems beyond the impact.

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Brother Group's Environmental Policy

5. Implementing ethical and respectable business practices

The Brother Group will act with the highest integrity and ethics in all aspects of its activities.

Fair dealing
The Brother Group will comply with all applicable competition-related and anti-trust laws and regulations of the countries and regions where it operates and will never restrict or distort free and fair competition.
Responsible procurement
The Brother Group values relationships of trust with its suppliers and contractors. Therefore, it will share its procurement policies and standards with them to ensure the fairness and responsibility of its procurement activities.
Appropriate trade control
The Brother Group will comply with all applicable laws and regulations on security trade control of the countries and regions where it operates, as well as internal rules thereon, and will never be involved in export or technology transfer that can lead to the proliferation of weapons of mass destruction or the excessive accumulation of conventional weapons.
Proper advertising and labelling
The Brother Group will uphold and comply with applicable standards for proper advertising. When placing advertisements and labelling its products, the Group will provide accurate information to avoid misleading stakeholders.
Adequate information management
The Brother Group positions information as an important asset that is useful for the continuity and growth of its business. The Group will operate rigorous information management systems to safeguard and appropriately handle its information assets and to protect them from various risks. The Group will ensure that confidential information relating to the Group companies, other organizations, or their customers will never be unlawfully disclosed to third parties without consent. The Group also prohibits any unauthorized disclosures and information leakage. Moreover, the Group also prohibits acquisition of corporate information from inside and outside the Company by improper means, leakage of acquired information to other companies or persons, or use of that information for personal interest. This Principle also applies to former executives and employees.
Reporting and recording accurate corporate information
The Brother Group will create necessary records and reports, including financial records, promptly and accurately and retain them properly. The Group will also make accurate and timely disclosures in accordance with applicable laws and regulations so that shareholders and investors can make fully informed investment decisions. Moreover, the Group will ensure that any personal statements made by executives or employees will not be mistaken as the Brother Group's official statements.
Protection of personal information
The Brother Group respects the privacy of all its stakeholders, including customers, business partners, and employees, and will obtain personal information appropriately and handle it safely in accordance with applicable laws and regulations. In addition, for appropriate management and handling of personal information, the Group will take sufficient security measures, such as restricting access to personal information.
Protection of intellectual property
The Brother Group will endeavor to properly protect its intellectual property rights. The Group will also respect the intellectual property rights of third parties and strive to avoid infringing on those rights.
Political involvement
Before making political contributions or donations to political activities or public institutions as a corporate group, the Brother Group will fully consider the necessity and appropriateness of such contributions or donations. If it decides to contribute or donate, it will do so in accordance with applicable laws and regulations.
Prohibition of antisocial acts
The Brother Group will take a firm stance against any groups or individuals who use acts of violence or intimidation or fraudulent means to seek economic gains, as well as other antisocial forces, and will never have any relationships with them.
Prevention of acts in conflict of interest with the Group
The Brother Group ensures that executives and employees prioritize the Group's interests in their work by preventing and managing conflicts of interest. In addition, executives and employees are prohibited from using the Group's assets or information for personal or third-party gain.
Prohibition of insider trading
The Brother Group will never disclose any confidential information it has obtained about itself or other companies to anyone other than those to whom it recognizes the need to provide that information for business purposes, nor will it use that information to engage in any forms of insider trading, including purchasing or selling the shares or securities of the relevant companies. The Group also prohibits its executives and employees from being personally involved in insider trading.
Prohibition of receiving or offering unfair benefits
The Brother Group will not engage in any form of corruption, extortion, or embezzlement. In addition, it will never offer or accept bribes or other excessive or improper benefits.

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6. To ensure that these Principles are put into practice

To ensure that these Principles are put into practice, the Brother Group will engage in the following activities under the supervision of the Sustainability Committee of Brother Industries, Ltd.

Each Brother Group company will formulate its own code of conduct, internal rules, etc. that satisfy the standards set by these Principles and require its associates to comply with the code, rules, etc.
Each Brother Group company will establish a system, including a responsible department, according to its own organizational structure to ensure proper application of these Principles and its own code of conduct. It will also review the system as needed.
Each Brother Group company will endeavor to ensure the effectiveness of these Principles and its own code of conduct by educating its executives and employees, periodically checking on their compliance with the principles and code and implementing corrective measures.

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Introducing the Brother Group Principles of Social Responsibility