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With Business Partners

Promoting CSR Procurement

Promoting CSR Procurement with Suppliers

Publishing "Procurement Policy" and "CSR Procurement Standards"

The Brother Group puts its "Procurement Policy" and "CSR Procurement Standards" on the website to share its CSR procurement concept with parts and materials suppliers. In addition to green procurement practices which give priority to purchasing environmentally friendly parts and materials, these policy and standards also cover a wide range of fields, from human rights and labor, employees' safety and health, fair trade and ethics, product quality and safety, information security, to social contribution.
The Brother Group remains committed to promoting CSR activities together with its suppliers.

Procurement policy

  • The Brother Group acts fairly with all suppliers.
  • The Brother Group respects the rules and spirit of laws in all countries and regions where we operate, and builds strong, respectful working relationships with suppliers for mutual growth.
  • The Brother Group promotes environmentally friendly "green procurement," and reduces impact on the environment through the lifecycle of its products.
  • The Brother Group places our customers first everywhere, every time, while remaining committed to delivering high quality products and services at reasonable costs.
  • The Brother Group considers issues concerning conflict minerals* as very important matters, and will take proactive approaches toward responsible procurement of minerals.
  • Conflict minerals are minerals unrightfully mined in a conflict zone. Trading of conflict minerals helps finance armed groups and results in human right violations, labor maltreatment, environmental destructions, etc. in the areas, which has been plagued by regional conflict.

CSR procurement standards

The Brother Group procures products and services from business partners that:

  • respect fundamental human rights of all people, and do not enforce unfair labor practices and illegal labor of children.
  • ensure the safety and health of employees and act to create a safe and comfortable working environment.
  • take proactive measures to protect the global environment.
  • respect the rules and spirit of laws, and act fairly with the highest integrity.
  • work on building a framework for delivering safe, high quality products to customers.
  • have a framework for managing information in place, and keep personal information and confidential information secure.
  • make efforts to become a good corporate citizen, sharing our social, economic and cultural resources in all the communities.
  • try to avoid using unrightfully mined minerals from conflict zones as raw materials.

Working with Suppliers to Raise their CSR Levels

Requesting improvements and making on-site inspections based on a CSR questionnaire

Every three years since FY2012, the Brother Group has conducted a CSR questionnaire survey with the suppliers from which it sources parts and materials in order to improve the standards of these suppliers’ CSR activities.

The second questionnaire survey, which was carried out in FY2015, consisted of about 80 items rated on a five-point scale, such as "labor hours," "safety measures for mechanical equipment," and "the management conditions of chemical substances used in manufacturing processes," and also contained a set of questions for gathering quantitative information, such as "the achievement ratio of energy-saving activities," "the number of misconduct reports," and "the age of the youngest employee" as a question relevant to the prohibition of child labor. This survey received answers from more than 500 companies and gained concrete information on their activities.

In FY2016, the Brother Group provided about 500 suppliers out of all respondents with the information obtained by the summary and analysis of the questionnaire survey, including regional standards and trends and the levels of their activities. The Group also asked the suppliers who had not implemented some activities listed in the questionnaire to formulate improvement plans.

During FY2017, the Brother Group visited those suppliers and observed their production sites to check the progress of their improvement plans. For example, at the premises of a supplier which answered in the survey that it had not conducted any activities for reducing greenhouse gases, the Group checked whether the supplier ensured proper air conditioning, used LED lighting devices, and installed energy-saving equipment as planned. Since this on-site inspection found that the supplier had difficulty in managing its power usage target, the Brother Group introduced its target management procedure for the future guidance of the supplier.

The production site of a supplier visited by the Group The production site of a supplier visited by the Group

In March 2017, to respond to the Modern Slavery Act 2015, which was established and enacted in the U.K., the Brother Group conducted a questionnaire survey on slave (forced) labor to grasp the labor conditions of respective suppliers.

Based on the concepts of its "Principles of Social Responsibility" and "CSR Procurement Standards," the Brother Group will continue to promote CSR activities among its suppliers by continuing and stepping up the monitoring of their labor conditions and environmentally conscious efforts by means of questionnaires and on-site inspections.

Commending excellent CSR activities by suppliers

Honoring nine companies out of more than 160 suppliers

Aiming to further promote the CSR activities of its suppliers, the Brother Group in 2015 launched an awards program to recognize excellent CSR activities among the suppliers at its three factories manufacturing the products of the Machinery business, including Kariya Factory, Brother Machinery Xian Co., Ltd., and Brother Machinery Vietnam Co., Ltd.

The FY2017 program conducted a questionnaire survey to understand the activities of all suppliers and honored outstanding suppliers in three categories, which were separated based on the number of employees.
The questionnaire survey, which was carried out between October and November 2017, received responses from more than 160 companies. This questionnaire consisted of not only yes-or-no questions but also short answer questions about the number and specific details of activities conducted. Based on the scoring of the collected answers, award-winning suppliers were determined. In addition, the program fed the results back to all suppliers who had answered the questionnaire by providing graph and table summaries of the average score of each question and other data, in order for these suppliers to apply such data to their future activities.

This CSR awards program helped the Brother Group know its suppliers' stances toward CSR and their activities, receiving many reports on CSR activities addressed by respective suppliers, including the improvement of working environment, the reduction of waste, and the acquisition of the ISO 14001 certificate and efforts made based on it. The Brother Group will promote raising its suppliers' CSR awareness and expanding their activities through this awards program.

The Brother Group will strive to foster relations of mutual trust with its business partners and grow together with them in order to speedily deliver superior value to customers.

Awards ceremony held in China with award-winning companies Awards ceremony held in China with award-winning companies Awards ceremony at an award-winning company in Japan(Kuwana Engineering Plastic Co., Ltd.) Awards ceremony at an award-winning company in Japan (Kuwana Engineering Plastic Co., Ltd.)

Award-winning companies in FY2017

Number of employees Company names
150 or more
  • Kuroda Kagaku Co., Ltd.
  • Dongguan Shinano Motor Co., Ltd.
  • Sakata Inx Corporation
Between 50 and 149
  • Suzutami Precision Industry Co., Ltd.
  • Kuwana Engineering Plastic Co., Ltd.
  • Thien Quang Group Join Stock Company
49 or less
  • Changsha Dongfang Gongye Fengrenji Lingjian Youxian Gongsi
  • Xianshi Lintongqu Liyida Jidian Youxian Gongsi
  • Shanghai Shanxin Industry Co., Ltd.

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